Sophos Citrix

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Applicable Products

Sophos has won several awards for its consumer-facing Naked Security blog. Sample Customers Citrix Endpoint Management: Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company. You can deploy the Sophos Firewall virtual appliance on Citrix XenApp platform. For VMware Horizon and Citrix, the Sophos MCS Client service needs to be set to Automatic (Delayed Start) for a unique ID to be obtained by the new computer. If using non-persistent VDIs, we suggest that you use the base policy as the policy to be applied as group membership won’t remain on startup. Click the links below for the steps. Getting Started Guide: Sophos XG Firewall Virtual Appliance Version: 05012018AHM Page 4 of 17 Preface The Getting Started Guide describes how to download and deploy Sophos XG Firewall Virtual Appliance on Citrix XenApp. Base Configuration.

Sophos citrix login
  • User Profile Management
  • XenDesktop
  • XenApp

Symptoms or Error

Logon to VDAs is extremely slow when Citrix UPM is enabled. When disabling the Citrix UPM service the logon process is normal. Sophos AV 10.x is installed on the VDAs.

Solution

After uninstalling Sophos AV from the VDA the logon process is normal. The recommendation from Sophos AV is to implement the following registry key:

Path: HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeSophosSavServiceApplication
Sophos citrix loginType: REG_DWORD
AppSophos citrix pvsName: DisableAsyncScans

Sophos Citrix Upm

Value: 1

Sophos Citrix Exclusions

Motu digital performer 8 for mac. Also implement the Citrix AV Exclusions recommended at Citrix Blogs - Citrix Recommended Antivirus Exclusions . Internet 7 explorer for mac os x.

Sophos Citrix Support

If issue persists then customer should engage Sophos AV Support to have assistance.

Problem Cause

Sophos Citrix Pvs

The Issue is not related to Citrix. The cause of the issue is related to Sophos AV which is installed on the VDA as they added an update in version 10.7.6 Sophos AV software release that does asynchronous scanning (Just-In-Time scanning) in addition to the regular scanning. Citrix implementations do not play nice with this setting, and as a result it causes numerous problems.